Video streaming is still a very new concept for all major companies. Even Netflix, ABC.com and Hulu occasionally see "buffering" issues on their streaming services. Below are several tips for avoiding "buffering" issues. Your internet connection may not be fast enough to stream high-quality video. We typically suggest that you have at least 3-5 MBPS solely dedicated to streaming one video from our library.
- ADJUST QUALITY LEVEL -
- Fortunately, you have the ability to adjust the quality of the video to meet your connection needs.
- When playing the video, it will default to "HD" which is shown in orange at the bottom of the video window.
- To stream in standard definition, click on the "HD" icon and it will go from orange to clear.
- Not all videos are available to stream in HD, so you will either see an "SD" or nothing listed at all.
- CLOSE OTHER APPLICATIONS -
- Buffering can also be caused by too many applications on your computer running at one time. Please close any other applications on your computer so that your computer can focus on processing the videos on RightNow Media.
- CHECK OTHER USERS IN THE BUILDING -
- If you are on a shared network, you may need to find out if anyone else is streaming video, downloading a file or sending a lot of emails. These types of actions will take away from the available network speed that you will need to stream RightNow Media.